Executive Director of Quality
As a member of the Executive Team, you will define and deliver a compelling vision for quality governance, patient safety, and compliance, fostering a culture of continuous learning and transformation. You will be responsible for patient safety, regulatory compliance, and clinical leadership, and provide professional leadership for the Nursing, Midwifery, and Mental Health workforce.
Hello. We are NWAS.
Dear candidate
Thank you for your interest in this fantastic opportunity to join the team at North West Ambulance Service NHS Trust as our Executive Director of Quality. This is a pivotal role in shaping the future of our organisation and ensuring that we deliver outstanding care to our patients and communities. I hope that you will enjoy finding out more about this opportunity to play a critical leadership role to enable us to fulfil our vision:
To be trusted as the best urgent and emergency care provider, with the best people and partnerships, delivering the best outcomes for patients.
I’ve been part of North West Ambulance Service since 2007 and was honoured to take on the role of CEO in January 2025. At NWAS, we are here 24/7, 365 days a year, providing lifesaving care and support to those who need it most. As the geographically largest ambulance service in the UK, we are a team of over 8,000 staff and volunteers, proudly serving a diverse population of more than 7.5 million people across the North West. Each year, we handle around 1.7 million 999 calls, respond to over 1 million emergencies, and complete more than 1.4 million patient transport journeys—all while delivering the regional NHS 111 service. We’re incredibly proud of our Good ratings from both the CQC and Ofsted, which reflect the dedication and passion of our entire team.
This role goes beyond operational excellence—it’s about fostering a culture of professional curiosity, compassion, and ongoing improvement. As a non-voting member of our Board of Directors, you’ll play a key part in shaping the Trust’s strategic direction, helping us to overcome challenges, embrace opportunities, and drive meaningful progress.
We’re looking for a leader who truly lives our values—someone who can bring people together, inspire quality, and support teams in delivering their best. Compassion and resilience are essential, as this role often means leading through some of the most challenging and emotional moments.
I hope you are inspired by our vision and values, and that you want to find out more about this opportunity. I would encourage you to contact our recruitment partners at GatenbySanderson to discuss your interest further.
I look forward to meeting you during the process.
Salman Desai
Chief Executive